Legal notice

This Legal Notice governs the use of the website operated under the brand name Tanuvera. By accessing, browsing, or purchasing from this website, you agree to comply with the terms outlined below.

Business Information

  • Brand Name: Tanuvera
  • Contact Email: tdwivedi167@gmail.com
  • Location: Kasganj, Uttar Pradesh, India

General Terms

All products listed on this website are subject to availability. We reserve the right to modify, update, or discontinue products or services without prior notice.

Open Box Delivery Policy

To ensure transparency and avoid disputes, customers are required to record an unboxing video at the time of opening the package.

  • The video must be recorded from the beginning of opening the package.
  • The packaging and product condition must be clearly visible.
  • Any claim regarding missing, damaged, or incorrect items will only be considered if supported by a valid unboxing video.

Without a proper unboxing video, we may not be able to process return, replacement, or refund requests.

Returns and Refund Conditions

Returns will only be accepted under valid conditions, such as receiving a damaged, defective, or incorrect product.

  • Return requests must be raised within the specified return period.
  • The product must be unused and in original packaging.
  • Valid proof, including an unboxing video, is mandatory.

Order Cancellation Policy

Orders can be cancelled before dispatch. However, once an order is processed or shipped, cancellation may not be possible.

Shipping charges are non-refundable in case of order cancellation, refusal at delivery, or failed delivery due to customer unavailability.

Limitation of Liability

Tanuvera shall not be held liable for any indirect, incidental, or consequential damages arising from the use of our website or products.

Intellectual Property

All content on this website, including text, images, and branding, is the property of Tanuvera and may not be used without permission.

Governing Law

This Legal Notice shall be governed by and interpreted in accordance with the laws of India. Any disputes arising shall be subject to the jurisdiction of courts located in Uttar Pradesh.

Contact

For any legal or policy-related concerns, you may contact us at tdwivedi167@gmail.com.