Refund policy
At Tanuvera, we strive to ensure customer satisfaction. If you are not fully satisfied with your purchase, you may request a return under the following conditions.
Return Eligibility
- Items must be unused and in original packaging
- Return request must be raised within 7 days of delivery
- Proof of purchase is required
Non-Returnable Items
Personal care items, beauty products, and certain categories may not be eligible for return due to hygiene reasons.
Refund Process
Once your return is received and inspected, we will notify you regarding approval or rejection of your refund.
If approved, refunds will be processed within 5–7 business days to the original payment method.
Contact for Returns
Email us at tdwivedi167@gmail.com to initiate a return.